Privacy Policy

Introduction

At Soft Baby Play, we respect your privacy and are committed to protecting the personal information that you share with us. This Privacy Policy outlines our practices regarding data collection, usage, and protection, especially when you browse our range of baby toys including rattles, crib mobiles, roly-poly toys, and complete play sets designed to inspire and engage young minds. By interacting with our site, you consent to the practices outlined below.

Information We Collect

We collect personal information to provide you with a seamless shopping experience and ensure our products meet your needs. The information we may collect includes:

• Personal Identification Details: When you register, make a purchase, or contact us, we may collect your name, email address (such as [email protected] for assistance), billing and shipping addresses, and phone number.
• Payment Information: For transactions, we collect payment details to process your order securely.
• Technical Data: This includes data about your interaction with our website, such as your IP address, browser type, device type, and usage patterns, collected through cookies and analytics tools to improve site performance.
• Customer Feedback: Feedback you provide on our products, including reviews and testimonials, helps us refine our offerings to better meet your needs.

How We Use Your Information

The data we collect is used to enhance your shopping experience and provide the products and services you expect from us. Key uses include:

• Order Fulfillment: Processing orders, managing shipping, and handling returns or exchanges.
• Customer Support: Responding to inquiries and providing efficient assistance.
• Personalization: Customizing content and product suggestions to suit your preferences.
• Promotions and Updates: With your permission, we may send you updates on new products, special offers, or important notices about your orders.

Data Security

We prioritize the security of your personal data by implementing industry-standard security protocols. We store information securely and restrict access to only those employees who require it for their role. While we aim to keep your data safe, please note that no online transmission can be guaranteed 100% secure.

Your Rights

You have the right to access, update, or delete your personal information. Should you wish to exercise these rights, please contact us at [email protected]. We will assist you promptly in ensuring your information remains accurate and secure.

Policy Updates

Our Privacy Policy may be updated to reflect changes in our practices or relevant laws. Updates will be posted on this page, and we encourage you to review it periodically.